FlashPath

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at privacy@flashpath.ca. At FlashPath, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by flashPath website and mobile applications and how it is used.

Ownership

This Privacy Policy describes how https://flashpath.app and FlashPath mobile applications (Android and iOS) are operated by Mysthetic, Inc. (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit our website or create an account on the app and use it.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint or any suggestion, please contact us at privacy@flashpath.app.

Collecting Personal Information

When you visit the Website, we collect certain information about your device, your interaction with the Site. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why:

    When you visit our website

  1. We do not store any data directly on our servers when you visit our website. We use Google Analytics to help us understand how our customers use the Site.
  2. You can read more about how Google uses your Personal Information here
  3. You can also opt-out of Google Analytics using this link

    When you use Flashpath mobile app

  1. We collect any data or information from you only when you decide to create an account using the mobile app.
  2. Account creation:
    Google Authentication for account setup on any Android device.
    Google or Apple Authentication for account setup on any Apple device.
  3. Purpose of collection:
    Helps us personalize the user’s learning.
    Save the progress.
    Sync data across devices for user.
    Provide personalized reports and data.
  4. Personal Information stored on our servers:
    We store name and email address, used by user's Google or Apple account. Additionally, we store device id, and other information voluntarily provided by the user such as user’s exam date and user’s exam province. User's activity on the app is also stored on our servers to save their progress and provide personalized reports and data.

Minors

The Site or App is not intended for individuals under the age of 13+. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at privacy@flashpath.app.

Sharing Personal Information

We do not and will never sell your personal information.
We do not share your Personal Information with any third party service providers, except when it is needed to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We do not use your personal information to directly or indirectly reach you unless you have reached us through customer contact or you have explicitly participated in any reach out program or provided us explicit permission to reach you.
User activity stored on our servers is used to personalize your learnings, sync your data across devices, and also identify trends in our user base.

Retention

When you create an account with FlashPath, we retain your personal Information for our records until 6 months or until you stay with us as a paid subscriber or until you ask us to erase this information, whichever is earlier.

Security

We take reasonable precautions to protect your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Site or App, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Information has been compromised, please contact us at privacy@flashpath.app.

External Links

There may be links to external or other parties within our website or mobile applications. We open these links only after user explicitly requests to open these links. It is upto the user to decide whether they want to access those links.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated On: June 10,2024

Selling Personal Information

Our site does not sell Personal Information.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site.. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
When interacting with our website, the user is asked for consent to accept or reject cookies, irrespective of any page the user lands on. As we are using Google Analytics on our website, in case a user accepts the cookies, certain session and preferences cookies are collected by Google Analytics. However, we keep the consent option as ‘not selected’ by default for any visitor on our website.

Do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Complaints

If you would like to make a complaint, please contact us or write to us at privacy@flashpath.app.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority of respective state/province..


Contact us if you have any concerns regarding your data

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