Frequently Asked Questions

Currently, subscriptions cannot be paused. You can cancel at any time and resubscribe whenever you’re ready without losing access to updates or support.

Yes, the Core does not collect or store your data. All operations are performed locally on your machine, ensuring full data privacy for your files.

We currently offer refunds only under certain conditions, such as technical issues that prevent the Core from functioning as expected. Please contact us for more information.

Each subscription is for a single-user license. If you need licenses for multiple users, we offer volume discounts — contact us for a quote.

Yes, we offer a free trial so you can explore the features of the Advanced Edition before committing to a subscription. Contact us to get started.